Effective Date: July 5, 2025
These Terms and Conditions (“Terms”) govern your use of the Furlingo mobile application (“App”), owned and operated by Vaerdan LLC (“we,” “our,” or “us”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
You must be at least 13 years old to use Furlingo. If you are under 18, you must have parental or guardian consent to use the App. By using the App, you confirm that you meet this requirement and have the legal capacity to enter into this agreement.
To use certain features, you must create an account by providing your name and email address. You are responsible for safeguarding your login credentials and all activity under your account. We reserve the right to suspend or terminate your account if you violate these Terms or misuse the App.
Furlingo uses artificial intelligence (AI) to provide pet mood scans and an in-app assistant. All scan results and assistant responses are for entertainment and informational purposes only and should not be considered veterinary, medical, or behavioral advice. Scan images and inputs are processed securely using OpenAI’s API and are not stored beyond processing. You can choose to use your camera or upload existing images.
Furlingo offers two auto-renewing subscription plans: a monthly plan billed monthly, and an annual plan billed annually. Pricing is managed exclusively through Apple App Store and Google Play Store in-app purchases; we do not process payments externally.
The annual plan includes a free 3-day trial that auto-renews unless canceled. Users are responsible for cancelling before the trial ends to avoid charges. We send reminders prior to the end of the trial period to help users manage cancellation timing.
Subscription billing, management, and cancellations are handled solely through the native device subscription settings on iOS or Android. Within the app, users can access a button linking directly to their device’s subscription management interface. We do not process refunds; all refund requests must be handled through the respective app stores or their policies.
We reserve the right to change subscription pricing or features at any time, but such changes will only apply to new billing cycles. Users will receive advance notice of any price or feature changes.
Furlingo may use local notifications to remind you of trial periods, pet birthdays, or activity logs. These notifications are stored and managed locally on your device and can be disabled in your device settings. We do not send marketing push notifications or use your data for advertising or remarketing.
Your use of the App is subject to our Privacy Policy, which outlines the types of data we collect and how we use it. Key points include collection of pet profiles, scan photos, scan results, and app activity; temporary image storage on your device and Firebase Cloud; no personally identifiable data sent to OpenAI; and your ability to delete your account and all data at any time.
You agree not to:
Violation of these rules may result in immediate suspension or termination of your account.
All content, branding, software, and features in the App are the intellectual property of Vaerdan LLC or its licensors. You may not copy, reproduce, distribute, or create derivative works without our written permission. You retain ownership of your pet photos and any content you upload.
Furlingo integrates with trusted third-party services including OpenAI (for mood scan processing and assistant responses), Firebase (for cloud storage and authentication), Expo (for app infrastructure), and RevenueCat (for subscription status syncing). Each service has its own privacy and usage terms. We ensure all integrations are secure and compliant.
Furlingo uses artificial intelligence to generate insights and mood readings. While we strive for accuracy, results may not always be correct. The app is not a substitute for professional veterinary advice. For health-related concerns, please consult a licensed veterinarian. Furlingo is intended for informational and entertainment purposes only.
To the maximum extent permitted by law, Vaerdan LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of (or inability to use) the App, reliance on mood scans or assistant responses, data loss, service interruptions, or technical failures. Our total liability shall not exceed the amount paid by you for the App in the 12 months prior to the incident.
You agree to indemnify and hold Vaerdan LLC harmless from any claims, damages, losses, or expenses arising out of your violation of these Terms, your use of the App in breach of applicable laws, or any content you upload or share using the App.
You may stop using the App at any time. We reserve the right to suspend or permanently terminate access to the App for any violation of these Terms or misuse of the service. All clauses that survive termination (e.g., intellectual property, limitation of liability) will remain in effect.
These Terms are governed by and construed in accordance with the laws of the State of Washington, United States. You agree to submit to the exclusive jurisdiction of the courts in Washington State for any disputes.
Any disputes arising out of or relating to these Terms or your use of the App will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in Washington State. By agreeing to these Terms, you waive your right to a trial by jury or to participate in a class-action lawsuit.
We may revise these Terms from time to time. If changes are material, we will notify you via the App or email. Continued use of the App after changes become effective constitutes your acceptance.
If you have any questions about these Terms, contact us at:
Furlingo Support Team
Email: support@furlingoai.com
Website: www.furlingoai.com