Furlingo Terms and Conditions

Effective Date: July 5, 2025

These Terms and Conditions (“Terms”) govern your use of the Furlingo mobile application (“App”), owned and operated by Vaerdan LLC (“we,” “our,” or “us”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use Furlingo. If you are under 18, you must have parental or guardian consent to use the App.
By using the App, you confirm that you meet this requirement and have the legal capacity to enter into this agreement.

2. Accounts

To use certain features, you must create an account by providing your name and email address. You are responsible for safeguarding your login credentials and all activity under your account.
We reserve the right to suspend or terminate your account if you violate these Terms or misuse the App.

3. App Features

Furlingo uses artificial intelligence (AI) to provide pet mood scans and an in-app assistant. All scan results and assistant responses are for entertainment and informational purposes only and should not be considered veterinary, medical, or behavioral advice.
Scan images and inputs are processed securely using OpenAI’s API and are not stored beyond processing. You can choose to use your camera or upload existing images.

4. Subscriptions and Payments

Furlingo offers a free trial and optional paid subscriptions. All purchases are processed through Apple’s App Store or Google Play. Subscription billing, management, and cancellations are handled by the respective app store and subject to their terms.
We use RevenueCat to manage subscription status — no payment data is stored or processed by us.

5. Notifications

Furlingo may use local notifications to remind you of trial periods, pet birthdays, or activity logs. These are stored and managed locally and can be turned off in your device settings.
We do not send marketing or push notifications, nor do we use your data for advertising or remarketing.

6. Data and Privacy

Your use of the App is subject to our Privacy Policy, which outlines what data we collect and how it is used.

  • Data includes pet profiles, scan photos, scan results, and app activity
  • Images may be temporarily stored on your device and securely in Firebase Cloud
  • No personally identifiable data is sent to OpenAI for processing
  • You may delete your account and all associated data at any time

7. Acceptable Use

You agree not to:

  • Use the App for any unlawful or harmful purpose
  • Upload content that violates intellectual property rights or depicts harm to animals
  • Attempt to interfere with the App’s operation, security, or integrity
  • Reverse engineer, scrape, or misuse our services or systems

Violation of these rules may result in immediate suspension or termination of your account.

8. Intellectual Property

All content, branding, software, and features in the App are the intellectual property of Vaerdan LLC or its licensors. You may not copy, reproduce, distribute, or create derivative works without our written permission.
You retain ownership of your pet photos and any content you upload.

9. Third-Party Services

Furlingo integrates with a small number of trusted third-party services:

  • OpenAI – for mood scan processing and assistant responses
  • Firebase (Google) – for secure cloud storage and authentication
  • Expo – for mobile app infrastructure
  • RevenueCat – for subscription status syncing

Each service has its own privacy and usage terms. We ensure that all integrations are secure and compliant.

10. Disclaimer of Warranties

The App is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the App will be error-free, uninterrupted, or produce scientifically valid results. All features, including AI analysis, are experimental and informational in nature.
To the fullest extent permitted by law, we disclaim all express or implied warranties.

11. Limitation of Liability

To the maximum extent permitted by law, Vaerdan LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of:

  • Your use of (or inability to use) the App
  • Reliance on mood scans or assistant responses
  • Data loss, service interruption, or technical failures

Our liability shall not exceed the amount paid by you for the App in the 12 months prior to the incident.

12. Indemnification

You agree to indemnify and hold Vaerdan LLC harmless from any claims, damages, losses, or expenses arising out of:

  • Your violation of these Terms
  • Your use of the App in breach of applicable laws
  • Any content you upload or share using the App

13. Termination

You may stop using the App at any time.
We reserve the right to suspend or permanently terminate access to the App for any violation of these Terms or misuse of the service.
All clauses that survive termination (e.g., intellectual property, liability) will remain in effect.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States. You agree to submit to the exclusive jurisdiction of the courts in Washington State for any disputes.

15. Changes to These Terms

We may revise these Terms from time to time. If changes are material, we’ll notify you via the App or email. Continued use of the App after changes become effective constitutes your acceptance.

16. Contact

If you have any questions about these Terms, contact us at:

📧 Email: support@furlingoai.com
🌐 Website: www.furlingoai.com